In this article, we'll show you how to increase your download speed on Xbox One. In most cases, this speed depends on the quality of your internet connection, but there are ways to troubleshoot and increase your download speed. First, you need to test your internet connection, and then close other games or applications, restart a slow or stuck download, restart the console itself, or connect it to the internet via an Ethernet cable.
Steps
Method 1 of 5: How to Test Your Internet Connection
Step 1. From the home screen, select My games & apps
You'll find this option on the right pane of the Xbox home screen.
Use the analog joystick on the right side of the controller to navigate to the specified option and then press A on the controller to select an option
Step 2. Select Queue
A list of all downloaded games and applications will appear on the screen.
Step 3. Select an active download
A progress bar will appear on the screen.
Step 4. Push ☰ on the controller
This Menu button is in the center of the controller.
Step 5. Select Pause to pause the download
Repeat this step for each active download in the list.
When you test your internet connection, go to the My Games & Apps screen, select Queue, select all paused downloads, press the Menu button, and select Continue
Step 6. Press Xbox on your controller
This Xbox logo button is located in the center of the controller. A menu will open.
Step 7. Select
This icon is in the left pane.
Tilt the analog stick on the controller to the left to navigate to the indicated icon, and then press A on the controller to select the icon
Step 8. Select All Settings
This is the first option on the menu.
Step 9. Go to the Networking tab
This is the third option from the top left.
Step 10. Select Network Settings
You will find this option in the center pane.
Step 11. Select Test Network Connection
You will find this option in the right pane. Testing the network connection will start; the screen will display the download speed - if it is much lower than that declared by your Internet provider, the reason may be:
- Other devices connected to your network - if devices are connected to the network, for example, they are watching streaming video, the download speed on the console will drop. Therefore, disconnect other devices from the mains.
- Rush hours - in the evening, when many people are using the Internet, the connection speed may decrease. Therefore, download games and applications at night.
- Problems with network equipment - the modem or router may be faulty. In this case, contact your internet service provider.
Method 2 of 5: Close running games or applications
Step 1. Press the Xbox button
This Xbox logo button is located in the center of the controller. All running games or applications will be paused and you will be taken to the home screen.
Step 2. Select a game or application
The home screen will display a list of all running applications.
Step 3. Push ☰ on the controller
This Menu button is in the center of the controller.
Step 4. Select Exit
Highlight Exit and press A on the controller. The selected application will be closed. Be aware that multiplayer games and streaming video apps can take up almost all your internet bandwidth, resulting in slower download speeds. Therefore, do not launch such games and applications when downloading anything.
Method 3 of 5: How to restart your Xbox
Step 1. Press Xbox on your controller
This Xbox logo button is located in the center of the controller. All running games or applications will be suspended and you will be taken to the home screen.
Step 2. Select
This icon is in the left pane.
Tilt the analog stick on the controller to the left to navigate to the indicated icon, and then press A on the controller to select the icon
Step 3. Select Restart
The console will reboot; this will close all games and applications and pause downloads and resume automatically when the console restarts.
If your console is frozen, hold the Xbox button on the front of the console for 10 seconds to force a restart
Step 4. Make sure the downloads have resumed
To do this, open My Games & Apps, select Queue, select a paused download, press the ☰ button on your controller, and select Continue.
Method 4 of 5: How to restart the download
Step 1. From the home screen, select My games & apps
You'll find this option on the right pane of the Xbox home screen.
Use the analog joystick on the right side of the controller to navigate to the specified option and then press A on the controller to select an option
Step 2. Select Queue
A list of all downloaded games and applications will appear on the screen.
Step 3. Select an active download
A progress bar will appear on the screen.
Step 4. Push ☰ on the controller
This Menu button is in the center of the controller.
Step 5. Select Cancel
The download will stop.
Step 6. Press Xbox on your controller
This Xbox logo button is located in the center of the controller.
Step 7. Go to the Store tab
It is located in the upper right corner.
Step 8. Search for a game or application, and then select it
To do this, click on the magnifying glass icon and enter the name of the game or application; you can also just browse the store pages to find a game or app.
Step 9. Select Install
The download will restart. See if your download speed has improved.
Method 5 of 5: How to use a wired network connection
Step 1. Connect an Ethernet cable to the console
You will find the Ethernet port on the back of the XBox One (right). This port is indicated by an icon in the form of three connected squares.
The cable must be long enough to reach the modem or router. Read this article to figure out how to connect your console to your network using a cable
Step 2. Connect the other end of the Ethernet cable to the router
Typically, there are four yellow Ethernet ports (LAN ports) on the back of any router.