How to delete a "non-deleteable" document from Windows Print Manager

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How to delete a "non-deleteable" document from Windows Print Manager
How to delete a "non-deleteable" document from Windows Print Manager
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Have you ever run into an issue where when you try to delete a document from the Print Manager, the document is marked as being deleted, but it is not actually deleted? If so, then read this article.

Steps

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 1
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 1

Step 1. Turn off the printer

This can lead to the deletion of the "unrecoverable" document.

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 2
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 2

Step 2. Make sure the cables between the printer and the computer are connected correctly

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 3
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 3

Step 3. Right click on the Computer icon

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 4
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 4

Step 4. Select "Manage" from the menu

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 5
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 5

Step 5. Access the Computer Management Snapin Launcher (Windows Vista or newer)

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 6
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 6

Step 6. Find the "Services and Applications" entry in the right pane

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 7
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 7

Step 7. Double click on "Services and Applications"

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 8
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 8

Step 8. Double click on "Services"

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 9
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 9

Step 9. Scroll down the list of services and find the "Print Spooler" service

Right-click on it.

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 10
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 10

Step 10. Select "Properties" from the menu

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 11
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 11

Step 11. Find and click the "Stop" button

Wait for the service to stop.

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 12
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 12

Step 12. Click "Start" - "Run" (or press Windows + R), enter the following path to the folder and press Enter

  • C: \ Windows \ System32 \ Spool \ Printers
  • Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 12
    Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 12
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 13
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 13

Step 13. Delete all contents of this folder

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 14
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 14

Step 14. Close the folder

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 15
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 15

Step 15. Restart the Printer Spooler service from the Print Spooler Properties window

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 16
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 16

Step 16. Click OK

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 17
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 17

Step 17. Close the Computer Management window

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 18
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 18

Step 18. Turn on the printer

Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 19
Remove a Stuck Document That Won't Delete from a Windows PC Printer Queue Step 19

Step 19. Send your document to print to make sure everything works

Advice

  • The described method also works on operating systems older than Windows Vista (for example, Windows XP or 2000); only instead of "Computer" click "My computer".
  • After you have stopped the Print Spooler service, leave this window open. It will remind you to start this service.

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