If the Galaxy Tab freezes, you won't be able to play games, read an e-book, or check your email! When the tablet freezes, the touchscreen becomes unresponsive and applications stop working. Fortunately, this can be easily fixed.
Steps
Method 1 of 4: Force Quitting the Application That Cause a Freeze
Step 1. Wait a few seconds for the tablet to work again
The application may freeze while running. Wait a few seconds, after which a message will appear allowing you to force close the application.
Step 2. Close the application
Click on the "Force Stop" button in the message and the application will close, and you will be returned to the desktop.
- If the tablet freezes due to the application, then after the forced stop of the application, the tablet should work again.
- If the application with the option to force stop the application does not appear, go to the next method.
Method 2 of 4: Exiting a frozen application
Step 1. Press the Home button located below the touch screen
You will exit the frozen application and return to your desktop.
Step 2. Click on the "Back" button if the Home button did not help
The back button is on the right below the touchscreen. Click on it to return to your desktop.
- If the tablet is frozen due to an application, exiting it should return the tablet to normal.
- If the Home and Back buttons don't work either, go to the next method.
Method 3 of 4: Soft restart
Step 1. Press the power button
Press and hold the button for 5-10 seconds until the screen darkens. After that, the tablet will reboot.
Depending on the tablet model, the power button may be on the right or left side of the tablet
Step 2. Wait for the reboot to complete
When the tablet turns on again, you will be on the lock screen and the tablet will return to working state.
Method 4 of 4: Factory Reset
Step 1. Turn off your tablet
Press and hold the power button in the upper right corner of the tablet. A list appears with various options. Click on the Power off option.
If the touchscreen does not respond, remove the battery from the tablet, and then reinsert it after a few seconds
Step 2. Press the power and volume up buttons at the same time
When the Samsung logo appears, release the power button. Release the volume up button when the Android logo appears after a number of options.
Step 3. Select the "Factory data reset" option
Use the volume up and down buttons to navigate the menus. When you highlight the reset option, select it by pressing the power button.
All data on the tablet will be permanently erased, and the device itself will be reset to factory state
Step 4. Click on the "Delete everything" option that appears
The factory reset process begins. Be patient and wait for the reset to complete. Upon completion, a list with several options will appear.
Step 5. Select the "Restart" option from the list
The device will reboot, thus completing the reset process. After that, your tablet will return to working state.
Advice
- To avoid losing important data, save a copy to an external memory card before performing a factory reset.
- If your tablet continues to freeze even after resetting, contact your nearest Samsung service center.
- To prevent your tablet from freezing, remove malware and unwanted data from your SD card.
- A freezing tablet can be an early sign of a problem, such as a permanent breakdown of the device. Appropriate measures, such as a factory reset or restrictions on saving information to the built-in memory, can prevent this from happening.