With the Microsoft Remote Desktop application on your computer, you can hear the sounds played on the remote computer. If you have any problems, start the Remote Desktop program, open advanced settings and go to the "Play on this device" section. The steps described here can be applied if you are connecting to a computer or mobile device. Make sure your computer / phone is not muted.
Steps
Method 1 of 2: Using the Remote Desktop mobile app
Step 1. Download and run the Microsoft Remote Desktop app
Click Get to download it and then click Open when the app is installed.
- Download this application to your Android device or iOS device.
- For Android, there are several third-party remote desktop applications such as RemoteToGo that work in a similar way. However, these applications are not officially supported by Microsoft Remote Desktop.
Step 2. Press the "+" button
It is located at the bottom of the screen; you will be taken to the Add Desktop page.
Step 3. Click "Advanced"
This button is at the top of the page; you will be taken to the advanced settings page.
Step 4. Open the "Sound" menu and select "Play on this device"
Also in this menu, you can configure the playback of sound on the remote device or turn off the sound altogether.
Step 5. Click "General"
You will be returned to the connection credentials page.
Step 6. Enter credentials to connect to the remote computer
Username is the name of the computer you want to connect to or its IP address. Password is the login password.
- To find the name of your computer, on the computer, click Control Panel> All Control Panel Items> System.
- To find out the IP address of a computer, enter "ipconfig" at the command prompt.
- Click the disk-shaped icon to save your credentials for future use.
Step 7. Click "Connect"
This button is located at the bottom of the screen. You will connect to a remote desktop.
Step 8. Test the sound on the remote computer
Once the remote desktop is displayed on your monitor, click on the speaker-shaped icon in the lower-right corner to open the audio controls. Adjust the volume - you will hear a beep confirming the change.
Method 2 of 2: Using Remote Desktop Connection
Step 1. Start the Remote Desktop Client
Press ⊞ Win and type "Remote Desktop Connection" in the search bar. Click on the appropriate item in the search results.
Step 2. Click "Options"
This button is located at the bottom of the window - it will display several tabs.
Step 3. Click on Local Resources
This tab is located to the right of the General tab.
Step 4. Click on "Settings" in the "Remote Sound" section
A pop-up window with sound options will appear.
Step 5. Click Play on This Computer
Also in this menu, you can configure the playback of sound on the remote device or turn off the sound altogether.
Step 6. Click "OK" to save the settings
The pop-up window will close.
Step 7. Enter credentials to connect to the remote computer
Username is the name of the computer you want to connect to or its IP address. Password is the login password.
- To find the name of your computer, on the computer, click Control Panel> All Control Panel Items> System.
- To find out the IP address of a computer, enter "ipconfig" at the command prompt.
- Click Save (bottom left) to save your credentials for future use.
Step 8. Click "Connect"
This button is located on the lower right side of the screen. You will connect to a remote desktop.
Step 9. Test the sound on the remote computer
Once the remote desktop is displayed on your monitor, click on the speaker-shaped icon in the lower-right corner to open the audio controls. Adjust the volume - you will hear a beep confirming the change.
Advice
- Check if your device is muted. To do this, click on the speaker-shaped icon in the lower right corner (or use the volume buttons on your phone). Then use the Remote Desktop program to test the audio on the remote computer in the same way. If your computer is muted, you won't hear anything.
- If the primary or remote device uses a discrete sound card (or external sound device), it may use different volume controls. Check the Sound Controller section in Device Manager to see what sound devices are in use.